Effective Date: September 2025

Privacy Policy

1. Information we collect

We may collect the following information when you use our club, website, or services:

• Account information: name, email address, username, and password when you register.

• Profile details: country, language level, photo (optional), and short bio.

• Contact information: phone number or additional email if you provide it for scheduling or support.

• Payments and billing: payment card details and billing address, when you purchase paid courses or services (processed by our payment provider).

• Usage data: pages visited, time spent, course progress, lesson completions, and interaction logs to improve services.

• Communications: messages, feedback, or support requests you send us.

• Device and technical data: IP address, browser type, device identifiers, and cookies.

2. How we use your information

We use your information to:

• Create and manage your account.

• Provide and personalize learning content and course progress.

• Process payments and refunds.

• Send important service messages (registration, receipts, course updates).

• Respond to support requests and feedback.

• Improve our site, content, and teaching tools using aggregated usage data.

• Comply with legal obligations and protect our rights.

3. Sharing and disclosure

We do not sell your personal information. We may share information in the following ways:

• Service providers: trusted partners who help with hosting, payments, email delivery, or analytics. They only receive the information needed to perform their service.

• Legal requests: when required by law, court order, or to respond to lawful requests from public authorities.

• Business transfers: in connection with a merger, acquisition, or sale of assets (you will be notified if this happens).

• Aggregated or anonymized data: we may share non-identifying data for research or improvement.

4. Cookies and tracking technologies

We use cookies and similar tools to remember preferences, keep you logged in, and analyze site usage. You can control cookies through your browser settings, but disabling cookies may affect site features.

5. Security

We use reasonable technical and organizational measures to protect your personal information from loss, misuse, or unauthorized access. No system is completely secure, so we cannot guarantee absolute security.

6. Data retention

We keep your personal data only as long as necessary for the purposes described (account management, legal compliance, or as needed to provide services). If you delete your account, we will remove or anonymize most personal data within a reasonable period, except where retention is required by law.

7. Children’s privacy

Our services are intended for users aged 13 and older. We do not knowingly collect information from children under 13. If we learn that we have collected personal data from a child under 13, we will delete it. Parents or guardians who believe we have information about a child should contact us.

8. Your rights and choices

Depending on your location, you may have rights such as:

• Accessing the personal data we hold about you.

• Requesting correction of inaccurate data.

• Requesting deletion of your data.

• Objecting to or restricting certain processing.

• Withdrawing consent where processing relies on consent.

To exercise these rights, contact us using the details below. We will respond in accordance with applicable law.

9. Third-party links

Our site may include links to third-party websites (for resources, partners, or tools). This policy does not apply to those sites — review their privacy policies before using them.

10. Changes to this policy

We may update this Privacy Policy from time to time. If we make material changes, we will post the new policy with an updated effective date and, when appropriate, notify you by email or site notice.

11. Contact us

If you have questions, requests, or concerns about this policy or your personal data, please contact:

Email: support@talkeasyclub.com

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